Ameren Illinois is reminding customers that a wide range of resources remain available to support qualifying households with their energy bills in 2026.
The Vice President of Customer Experience for Ameren, Joe Solari, says as we start the new year, they are encouraging customers in need to make one simple resolution: Don’t wait to ask for help. He says applying early for energy assistance prevents small challenges from becoming big burdens after the cold weather passes. Solari says their teams are here to support you the moment you need it.
Ameren partners will the Energy Assistance Foundation on Warm Neighbors Cool Friends. The company recognized a greater need for assistance and in December contributed an additional $2 million for Illinois customers.
Warm Neighbors Cool Friends provides eligible households with up to $500 in bill payment assistance through the Energy Assistance Foundation. A matching customer payment is required within the last 45 days. Eligibility includes customers with incomes between 200 and 300 percent of the federal poverty level or at 80-percent of the county’s area median income.
The Executive Director of the Energy Assistance Foundation Susan Sams says Warm Neighbors Cool Friends acts as a critical lifeline for hardworking families who may not qualify for federal assistance but are still struggling to keep their homes safe and comfortable.
Ameren Illinois also partners with hundreds of Community Action Agencies, including BCMW, to make energy assistance available.
Ameren invites customers who are able to give back to their communities to partner with the company by making a one-time or recurring contribution to Warm Neighbors Cool Friends.
For more information on all available resources, you may visit Ameren.com/Assistance.
